Authors: Babak Armajani
June 27, 2007
Ash Institute, John F. Kennedy School of Government, Harvard University, and

This is the June 27, 2007, column of Management Insights, a weekly column about the most important issues in public management. This forum, moderated by Stephen Goldsmith, brings together the country's pre-eminent thinkers in the field to offer their insights and expertise on how to improve government responsiveness and efficiency.

Management Insights is produced by the Government Innovators Network at Harvard University's John F. Kennedy School of Government and

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