2005 Award Winner
Winners:
Secretaria Municipal de Inclusao Social, Santo Andre, Brazil
2005
Publication:
The Public Management and Citizenship Programme in Brazil
Organization:
The Public Management and Citizenship Programme in Brazil
Jurisdiction:
Brazil

The System of Indicators for Managing Social Inclusion is part of the More Equal Santo André Program. Since 1998, this Program has brought integrated social assistance initiatives to shanty communities, bridging urban development (water and waste, urbanization, housing), economic development (professional training, income and jobs, micro-credit), health, and education.

The challenge facing innovators was that they discovered that data from previous efforts had been collected in a non-systematic manner. This made it extremely difficult to evaluate implemented policies and compare results from the different shanty communities. The innovation was to create an Observatory of Social Inclusion/Exclusion Indicators to work with the Municipal Department of Social Inclusion as well as to compile a Data Bank of Social Profiles.

This new management policy was divided into five stages:

  1. Identify communities to be evaluated (i.e., set sample space)
  2. Formulate evaluation criteria (indicators chosen by the several participating Departments)
  3. Formulate a base line (initial data collected)
  4. Analyze, formulate and execute the experiment (implement the More Equal Santo André Program within the chosen communities)
  5. Collect post-experimental data and analyze results.

The System of Indicators brings important innovations in relation to former procedures in conducting public policies in Santo André. The indicators set parameters for generating information about public policies. Continuity of the System will provide policy evaluation beyond political mandates, allowing continued improvement. Using this data, municipal leaders have been able to compile detailed profiles of participating communities, making it easier to apply projects according to the needs of a specific community.

The Program has collected profile data for all of the involved communities. Almost all stages for the first round of evaluation have been completed, pending the analysis of the results of this data collection. Although the System of Indicators for Managing Social Inclusion was developed within a specific context, this type of policy can be reproduced in several government sectors. However, the lack of exclusive resources for the System (which spans several government agencies and therefore lacks its own administrative home) poses problems in planning, development, and expansion, making it difficult to coordinate data collection and systemization.

The System of Indicators for Managing Social Inclusion seeks to provide context and parameters for applying social policies based on the systematic evaluation of the social, economic, and environmental profiles of the areas within the scope of the More Equal Santo André Program. Implementation of the System allows municipal public administration to generate an organizational culture of evidence-driven policy evaluation.

Lessons:

  • To plan and carry out public policies, it is necessary to identify the social, economic, and environmental profiles of the target areas.
  • Systematic organization of data allows comparison of target communities and planning of specific according to the needs of each area.