Authors: Multiple authors
September 1, 2007
Publication:
Ash Institute, John F. Kennedy School of Government, Harvard University
The Global Network of Government Innovators South Asian Regional Forum was held in New Delhi, India, from September 26-28, 2007. Over 75 government officials, academics, and civil society representatives from 10 countries including Afghanistan, Bangladesh, Bhutan, India, Nepal, Netherlands, Pakistan, Sri Lanka, Turkey, and the United States convened to bring together the ‘theory' and ‘practice' of innovative governance and enable the participants to share best practices and innovations of interest to South Asia.
 
Each of the following documents was prepared by a conference participant and adds to the body of knowledge geared towards developing understanding of how democratic governments can be more effective at problem solving and improving the lives of citizens. The materials correspond to the four main questions posed at the forum: How can improved service delivery in governments increase citizen trust?; What are governments doing to create flexibilities that make them better able to deal with emergencies and natural disasters?; What are local governments doing to create transparency for and accountability to citizens?; What are governments doing to promote social justice?
 
This forum was jointly convened by the Ash Institute for Democratic Governance and Innovation of the John F. Kennedy School of Government, Harvard University, the Rai Foundation, the Self Employed Women's Association, the All India Disaster Mitigation Institute, the Institute of Social Sciences, and the National Centre for Advocacy Studies.
 
Agenda, with links to individual documents
 
Welcome and Opening Remarks
 
Vinay Rai, Founder and Chairman of the Rai Foundation
Gowher Rizvi, Director, Ash Institute for Democratic Governance and Innovation
 
Panel 1: How can improved service delivery in governments increase citizen trust?
 
Setting the Context
Reema Nanavaty, Director, Self Employed Women's Association
 
Presentations by Innovators
 
1. Customer Satisfaction Measurement in the United States Federal Government
Susan Valaskovic, Manager, International Programs and Training, Ash Institute for Democratic Governance and Innovation
 
2. Shanta Program: Rehabilitation of Riot Widows and Orphan Children Through Livelihood Security, Gujarat, India
Reema Nanavaty, Director, Self Employed Women's Association
 
3. The Kafka Brigade
Jorrit de Jong, Fellow, Ash Institute for Democratic Governance and Innovation, The Hague, Netherlands
 
Panel 2: What are governments doing to create flexibilities that make them better able to deal with emergencies and natural disasters?
 
Setting the Context
Mihir Bhatt, Founder and Honorary Director, All India Disaster Mitigation Institute
 
Presentations by the Innovators
 
1. Afat Vimo: Risk Transfer Initiative, India
Dr.Yasemin Aysan, India
 
2. Tsunami Relief and Reconstruction, Sri Lanka
Chandni Joshi, Regional Program Director, United Nations Development Fund for Women
 
3. Disaster Mitigation in Mississippi
Hillman Frazier, Senator, Mississippi State Senate, USA
 
Panel 3: What are local governments doing to create transparency for and accountability to citizens?
 
Setting the Context
Dr. George Mathew, Founder and Director, Institute of Social Sciences
 
Presentations by the Innovators
 
1. Grameen Patana Kendram: Citizen Education Centre
Suhruth Kumar, Director of Grameen Patana Kendram, Kerala, Trivandrum, India
 
2. PATTAN Development Organization: Working with the Marginalized
Sarwar Bari, National Coordinator, PATTAN, Isalamabad, Pakistan
 
3. Minnesota Charter Schools
Ember Reichgott-Junge, Innovations in American Government Award Winner, President, Ember Communications, Inc. USA
 
Panel 4: What are governments doing to promote social justice?
The panel also explores the role of other institutions including civic organizations and social networks.
 
Setting the Context
Amitabh Behar, Executive Director, National Centre for Advocacy Studies
 
Presentations by the Innovators
 
1. National Rural Employment Guarantee Act: From Legislation to Implementation
Professor Jayati Ghosh, Jawaharlal Nehru University
 
2. Federation of Community Forestry Users in Nepal
Suvas Chandra Devkota, National Program Officer, FECOFUN
 
3. BRAC's Three Decades in Bangladesh
Dr. Salehuddin Ahmed
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