2015 Bright Idea
Tompkins County, NY
Innovations in American Government Awards
New York

With its initiative to create a digital records center rather than a traditional physical building, the Shared Services Electronic Records Repository was able to save Tompkins County $5.5 million. The county has implemented a digital archiving records program and is now able to support a hosted solution within the system for use by other local government agencies via a secure Internet connection. Some cost savings and services shared with smaller municipalities include the sharing of the county’s records management and IT knowledge, infrastructure, hardware, software, user support, disaster recovery solution, backup, improved process efficiencies, and a user consortiumfor design and support issues.