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Outsourcing Services, Ten Boer, Holland

Harry ter Braak, Change Manager

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

November 13, 2006

Best Practices in the European Countries: The Netherlands

Centre for Administrative Innovation in the Euro-Mediterranean Region

Centre for Administrative Innovation in the Euro-Mediterranean Region

September 1, 2005

ICCS as a Platform for Collaboration in Canada

Art Stevenson

Institute for Citizen-Centred Service

March 2008

Democratic Deficits: The United States and Canada in Comparative Perspective

Pippa Norris

University of British Columbia Press

October 5, 2012

“You Have One Hundred Days”: Accelerating Government Performance in the United Arab Emirates

Harvard University

May 2019

Paradoxes of Collaborative Governance: Investigating the Real-life Dynamics of Multi-Agency Collaborations Using a Quasi-Experimental Action-Research Approach

Public Management Review

May 6, 2019

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