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Civic Monitoring of Social Programs in Argentina: The Case of Iniciativa Ciudadanía Social

Marcelo Ugo

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

August 2007

Performance Improvement and Performance Dysfunction: An Empirical Examination of Impacts of the Emergency Room Wait-Time Target in the English National Health Service

Harvard Kennedy School

August 1, 2007

Are There Managerial Practices Associated with Service Delivery Collaboration Success?: Evidence from British Crime and Disorder Reduction Partnerships

Harvard Kennedy School

February 2011

Power in People's Hands: Learning from the World's Best Public Services

Strategy Unit, Cabinet Office, UK

2009

Putting the frontline first: Smarter government

Chief Secretary to the Treasury

HM Treasury

December 7, 2009

Embedded Education: An Innovation in Governance

Guardian Development Professionals Network

September 10, 2015

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