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The Agency Model, Dubai

Abdul Mohsin Ibrahim Younis

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

November 2006

Performance Improvement and Performance Dysfunction: An Empirical Examination of Impacts of the Emergency Room Wait-Time Target in the English National Health Service

Harvard Kennedy School

August 1, 2007

Are There Managerial Practices Associated with Service Delivery Collaboration Success?: Evidence from British Crime and Disorder Reduction Partnerships

Harvard Kennedy School

February 2011

Leadership Lessons from the Chilean Mine Rescue

Harvard Business Review

July 2013

Power in People's Hands: Learning from the World's Best Public Services

Strategy Unit, Cabinet Office, UK

2009

Putting the frontline first: Smarter government

Chief Secretary to the Treasury

HM Treasury

December 7, 2009

“You Have One Hundred Days”: Accelerating Government Performance in the United Arab Emirates

Harvard University

May 2019

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