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2019 Service to America Medals Honorees

Partnership for Public Service

October 25, 2019

Evidence-Based Policymaking Resource Center

Pew Charitable Trusts, The

December 2018

How Honolulu Cut $1 Million from the IT Budget and Continues to Innovate

Government Technology

May 10, 2018

Progress of the National Incident Management System: Surface Transportation as Second Circle Adopter

Crisis Response Journal

October 2017

Leadership in Routine Emergencies and Crises: The Deepwater Horizon Incident

Coast Guard Journal of Safety and Security at Sea: Proceedings of the Marine Safety and Security Council, The

December 2017

What Is the Impact of the National Incident Management System Mandate?

Crisis Response Journal

August 2017

Operational Excellence in Government Success Case: Performance Management and Lean Process Improvement — Results Washington

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

June 16, 2017

Coordination in Crises: Implementation of the National Incident Management System by Surface Transportation Agencies

Homeland Security Affairs

March 2017

What Works Cities Certification: What Excellence Looks Like in Local Government

Stephen Goldsmith

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

March 28, 2017

Accelerating Success for Operational Excellence in Government Project: Narrative Framework

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

March 21, 2017

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