Democratic Deficits: The United States and Canada in Comparative Perspective Pippa Norris University of British Columbia Press October 5, 2012
Are There Managerial Practices Associated with Service Delivery Collaboration Success?: Evidence from British Crime and Disorder Reduction Partnerships Sounman HongSteven J. KelmanIrwin Turbitt Harvard Kennedy School February 2011
Putting the frontline first: Smarter government Chief Secretary to the Treasury HM Treasury December 7, 2009
Power in People's Hands: Learning from the World's Best Public Services Strategy Unit, Cabinet Office, UK 2009
ICCS as a Platform for Collaboration in Canada Art Stevenson Institute for Citizen-Centred Service March 2008
Performance Improvement and Performance Dysfunction: An Empirical Examination of Impacts of the Emergency Room Wait-Time Target in the English National Health Service Steven KelmanJohn N. Friedman Harvard Kennedy School August 1, 2007
Citizen Engagement in Budgeting, New Brunswick, Canada Norman Betts Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006
School Mayors Project, Iran Parviz Piran Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006
Saudi Arabian General Investment Authority (SAGIA): Preliminary Findings Khalid Al-Yahya Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006
King Abdullah II Award for Government Performance and Transparency (Jordan) Hyam Nashash Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006