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Beyond the Apex: Toward a System Level Approach to Higher Education Reform in Vietnam

Harvard Kennedy School

July 2010

Central Government and Frontline Performance Improvement: The Case of "Targets" in the United Kingdom

Steven Kelman

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

January 1, 2006

Putting the frontline first: Smarter government

Chief Secretary to the Treasury

HM Treasury

December 7, 2009