From Traditional Bureaucracy to Networked Governance, Vehicle Inspection Agency, Netherlands Johan Hakkenberg Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006
Outsourcing Services, Ten Boer, Holland Harry ter Braak, Change Manager Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 13, 2006
King Abdullah II Award for Government Performance and Transparency (Jordan) Hyam Nashash Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006