One Stop Shop for Hotel, Restaurant, Café Licenses (HoReCa1), City of Amsterdam, The Netherlands Erik Gerritsen Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2007
Network Program for Adolescents Dealing with Multiple Problems, Leiden, The Netherlands Clara Pels Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2007
A One-Stop Shop for Small Businesses in Amsterdam Jorrit de Jong Erik Gerritsen Ash Center for Democratic Governance and Innovation, Harvard Kennedy School March 1, 2008
The Kafka Brigade Jorrit de Jong Ash Center for Democratic Governance and Innovation, Harvard Kennedy School September 2007
Outsourcing Services, Ten Boer, Holland Harry ter Braak, Change Manager Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 13, 2006
ICCS as a Platform for Collaboration in Canada Art Stevenson Institute for Citizen-Centred Service March 2008
Paradoxes of Collaborative Governance: Investigating the Real-life Dynamics of Multi-Agency Collaborations Using a Quasi-Experimental Action-Research Approach Jorrit de Jong Maurits WaardenburgMartijn GroenleerBas Keijser Public Management Review May 6, 2019