Case Studies on Innovations in Service Delivery in Indonesia Ash Center for Democratic Governance and Innovation, Harvard Kennedy School March 3, 2006
Participatory Planning in Maros District, South Sulawesi Province Stefan NachukSusannah Hopkins LeisherArya B. GaduhNunik YunartiMaulina CahyaningrumLuis Fujiwara Ash Center for Democratic Governance and Innovation, Harvard Kennedy School January 1, 2006
From Traditional Bureaucracy to Networked Governance, Vehicle Inspection Agency, Netherlands Johan Hakkenberg Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006
The Agency Model, Dubai Abdul Mohsin Ibrahim Younis Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006
Outsourcing Services, Ten Boer, Holland Harry ter Braak, Change Manager Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 13, 2006