ITG Project Case Study: Governance in Naga City, Philippines Luz Lopez RodriguezBrian Min Ash Center for Democratic Governance and Innovation, Harvard Kennedy School October 2003
From Traditional Bureaucracy to Networked Governance, Vehicle Inspection Agency, Netherlands Johan Hakkenberg Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006
Fighting Non-Takeup through E-Government, The Netherlands Marjolein ten Kroode Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2007
A One-Stop Shop for Small Businesses in Amsterdam Jorrit de Jong Erik Gerritsen Ash Center for Democratic Governance and Innovation, Harvard Kennedy School March 1, 2008