Indianapolis: Activity-Based Costing of City Services (A) Robert S. Kaplan Harvard Business School November 2003
List of Resources about Stephen Goldsmith's Indianapolis Experience Staff of the Government Innovators Network Ash Center for Democratic Governance and Innovation, Harvard Kennedy School January 1, 2006
Partnerships to Improve Enforcement, Los Angeles Housing Department Code Enforcement, USA Domingo Sauceda Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006
Development and Adoption of a Health Information Network Antonio Oftelie Harvard Business School May 3, 2006
Data-Driven Government: The Role of Chief Data Officers Jane Wiseman IBM Center for the Business of Government September 19, 2018
City-County Consolidation and Diseconomies of Scale: Summary of Selected Literature Chris Pineda Ash Center for Democratic Governance and Innovation, Harvard Kennedy School October 1, 2005
Competition and Costing, Indianapolis, USA Stephen Goldsmith Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 13, 2006
Frontiers of Innovation Conference: Thomas J. Vilsack Ash Center for Democratic Governance and Innovation, Harvard Kennedy School 2008
Operational Excellence in Government Success Case: Performance Management and Lean Process Improvement — Results Washington Ash Center for Democratic Governance and Innovation, Harvard Kennedy School June 16, 2017