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The Citizen’s Audit on the Quality of Democracy as a Tool for Increasing Citizen Satisfaction, Costa Rica

Jorge Vargas-Cullell

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

August 2007

Partnership as a Tool for Improving Participation in Democratic Processes, Blackfoot Valley, Montana

Greg Neudecker

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

August 2007

Miami-Dade County's Government Information Center, Florida

Judi Zito

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

November 2007

Customer Satisfaction Measurement in the United States Federal Government

Susan Valaskovic

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

September 2007

Antenatal and Neonatal Guidelines, Education and Learning System (ANGELS)

Finalist
State of Arkansas

Innovations in American Government Awards

2007

eCityGov Alliance

Finalist
Various Municipalities of King County, Washington

Innovations in American Government Awards

2007