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Are There Managerial Practices Associated with Service Delivery Collaboration Success?: Evidence from British Crime and Disorder Reduction Partnerships

Harvard Kennedy School

February 2011

Putting the frontline first: Smarter government

Chief Secretary to the Treasury

HM Treasury

December 7, 2009

Performance Improvement and Performance Dysfunction: An Empirical Examination of Impacts of the Emergency Room Wait-Time Target in the English National Health Service

Harvard Kennedy School

August 1, 2007

Central Government and Frontline Performance Improvement: The Case of "Targets" in the United Kingdom

Steven Kelman

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

January 1, 2006

Breaking the State Monopoly in the Provision of Schooling: The Experience in England

Neil McIntosh

Program on Education Policy and Governance at Harvard University

October 1, 2005

Rewarding Educational Performance in Tanah Datar, Sumatra (Indonesia)

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

September 14, 2005

Health Insurance Reform in Jembrana District, Bali Province, Indonesia

Ash Center for Democratic Governance and Innovation, Harvard Kennedy School

September 1, 2005

Empowerment and Local Level Conflict Mediation in Indonesia: A Comparative Analysis of Concepts, Measures, and Project Efficacy

Harvard Kennedy School

September 1, 2005