Citizen Assistance Service Charters, Brazil Jorrit de Jong Elba C.S. de Andrade Ash Center for Democratic Governance and Innovation, Harvard Kennedy School March 1, 2008
Meeting the Millennium Development Goals (MDGs) through Innovation Ceciliah Kinuthia-Njenge Liaison Group for Innovations in Governance and Public Action 2008
Consensus after Conflict: Electoral System Choice in Revolutionary Egypt Daniel L. Tavana Harvard Kennedy School March 2012