The Impact of Electoral Reform on the Representation of Women and Ethnic Minorities Pippa Norris Harvard Kennedy School September 13, 2005
From Traditional Bureaucracy to Networked Governance, Vehicle Inspection Agency, Netherlands Johan Hakkenberg Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006
Outsourcing Services, Ten Boer, Holland Harry ter Braak, Change Manager Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 13, 2006
The Citizen’s Audit on the Quality of Democracy as a Tool for Increasing Citizen Satisfaction, Costa Rica Jorge Vargas-Cullell Ash Center for Democratic Governance and Innovation, Harvard Kennedy School August 2007
The Kafka Brigade Jorrit de Jong Ash Center for Democratic Governance and Innovation, Harvard Kennedy School September 2007
One Stop Shop for Hotel, Restaurant, Café Licenses (HoReCa1), City of Amsterdam, The Netherlands Erik Gerritsen Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2007
Network Program for Adolescents Dealing with Multiple Problems, Leiden, The Netherlands Clara Pels Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2007
Fighting Non-Takeup through E-Government, The Netherlands Marjolein ten Kroode Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2007
A One-Stop Shop for Small Businesses in Amsterdam Jorrit de Jong Erik Gerritsen Ash Center for Democratic Governance and Innovation, Harvard Kennedy School March 1, 2008