From Traditional Bureaucracy to Networked Governance, Vehicle Inspection Agency, Netherlands Johan Hakkenberg Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006
Fighting Non-Takeup through E-Government, The Netherlands Marjolein ten Kroode Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2007
A One-Stop Shop for Small Businesses in Amsterdam Jorrit de Jong Erik Gerritsen Ash Center for Democratic Governance and Innovation, Harvard Kennedy School March 1, 2008
Best Practices in the European Countries: The Netherlands Centre for Administrative Innovation in the Euro-Mediterranean Region Centre for Administrative Innovation in the Euro-Mediterranean Region September 1, 2005