Participatory Budgeting and Local Solidarity: Governance in Porto Alegre (Brazil) Luiz Antônio Proença Ash Center for Democratic Governance and Innovation, Harvard Kennedy School August 2007
Citizen Assistance Service Charters, State of Bahia, Brazil Elba C.S. de Andrade Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2007
Performance Improvement and Performance Dysfunction: An Empirical Examination of Impacts of the Emergency Room Wait-Time Target in the English National Health Service Steven KelmanJohn N. Friedman Harvard Kennedy School August 1, 2007