Impact, Transformation, and Quality of Life Yang Xuedong Liaison Group for Innovations in Governance and Public Action 2008
Meeting the Millennium Development Goals (MDGs) through Innovation Ceciliah Kinuthia-Njenge Liaison Group for Innovations in Governance and Public Action 2008
Central Government and Frontline Performance Improvement: The Case of "Targets" in the United Kingdom Steven Kelman Ash Center for Democratic Governance and Innovation, Harvard Kennedy School January 1, 2006
Performance Improvement and Performance Dysfunction: An Empirical Examination of Impacts of the Emergency Room Wait-Time Target in the English National Health Service Steven KelmanJohn N. Friedman Harvard Kennedy School August 1, 2007
Are There Managerial Practices Associated with Service Delivery Collaboration Success?: Evidence from British Crime and Disorder Reduction Partnerships Sounman HongSteven J. KelmanIrwin Turbitt Harvard Kennedy School February 2011
Power in People's Hands: Learning from the World's Best Public Services Strategy Unit, Cabinet Office, UK 2009