Sanctions, Benefits, and Rights: Three Faces of Accountability Merilee Sirrell Grindle Harvard Kennedy School April 2010
Citizenship and Social Accountability: Setting the Context Ernesto Isunza Vera Ash Center for Democratic Governance and Innovation, Harvard Kennedy School August 2007
Citizen Satisfaction with Government Performance: Public Opinion in Rural and Urban China Anthony Saich Routledge December 16, 2010