Citizen's Charters: A Survey of International Experiences Winthrop Carty Ash Center for Democratic Governance and Innovation, Harvard Kennedy School June 2004
The Political Economy of Transparency: What Makes Disclosure Policies Effective? Archon Fung, David Weil, Mary Graham, Elena Fagotto Ash Center for Democratic Governance and Innovation, Harvard Kennedy School March 1, 2004
Champions of Participation: Full Report of Proceedings Ash Center for Democratic Governance and Innovation, Harvard Kennedy School 2009
Seeking Truth for Power: Informational Strategy and Regulatory Policy Making Cary CoglianeseEdward ParsonRichard Zeckhauser Harvard Kennedy School May 1, 2004
Program Assessment Rating Tool, USA Robert Sandoli Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006