Embedding Empathy into Service Delivery on a National Scale: Observations from Bangladesh’s Daring Approach Mashal HussainMay 1, 2017
Regulations.gov Finalist eRulemaking Initiative, U.S. Federal Government Innovations in American Government Awards 2005
Laboratory Response Network Finalist U.S. Department of Health and Human Services Innovations in American Government Awards 2005
National Center for Patient Safety Winner Veterans Health Administration, US Department of Veteran Affairs Innovations in American Government Awards 2000
Ozone Depleting Chemical Elimination Winner Department of Defense Innovations in American Government Awards 1995
No Sweat: Eradicating Sweatshops Winner U.S. Department of Labor Innovations in American Government Awards 1996
On why public managers need to: Fix the Dissatisfiers First Robert Behn Harvard Kennedy School December 1, 2005
Program Assessment Rating Tool, USA Robert Sandoli Ash Center for Democratic Governance and Innovation, Harvard Kennedy School November 2006