Transition Report (City of Philadelphia, PA)

The Kenney Transition Report was commissioned by Philadelphia Mayor-elect Jim Kenney to prepare for his transition period into office. The mayor’s mission in creating the committees was to ensure that suggested recommendations fostered an accountable, accessible government.

Redesigning Ohio (State of Ohio)

Ohio’s Metropolitan Chambers of Commerce and the Ohio Chamber of Commerce joined forces to address the state’s fiscal and structural problems through an economic processes report.

Accelerating Success for Operational Excellence in Government Project: Narrative Framework

In 2016, the Ash Center for Democratic Governance and Innovation at Harvard Kennedy School received funding from the Laura and John Arnold Foundation to launch the Operational Excellence in Government Project. The purpose of the project is to identify and celebrate operational efficiency successes across state and local government, and to foster a community of practice around operational excellence. This narrative framework reflects the main findings and areas of project focus. We hope that the highlighted insights and recommendations, gleaned from existing reports and compiled across topics, empower governments to build capacity, improve operations, and carry out successful efficiency initiatives.

Topic: Internal and Public Engagement

This section focuses on government interactions with citizens, and highlights the importance of transparency and public feedback in creating an effective and responsive government.

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