August 1, 2003
John F. Kennedy School of Government, Harvard University

The Public Sector Labor-Management Committee set out in 2002 to find cooperative labor-management initiatives in four industries–education, police work, social services and water and wastewater treatment–in the hopes of discovering and disseminating their best practices to other government entities interested in improving the delivery of public services This study has resulted in this book and a complementary website, which contains a complete database of cases and will allow the organizations to update their results over time. This book describes some of the best of these efforts and derives common lessons from them.

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