February 1, 1988
Program in Criminal Justice Policy and Management, John F. Kennedy School of Government

A quiet revolution is reshaping American policing. Police in dozens of communities are returning to foot patrol. In many communities, police are surveying citizens to learn what they believe to be their most serious neighborhood problems. Many police departments are finding alternatives to rapidly responding to the majority of calls for service. Many departments are targeting resources on citizens' fear of crime by concentrating on disorder. Organizing citizens groups has become a priority in many departments. Increasingly, police departments are looking for means to evaluate themselves on their contribution to the equality of neighborhood life, not just crime statistics. Are such activities the business of policing?

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