Topic: Workforce Management

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Table of Contents

Overview

Knowledgeable and motivated staff are the beating heart of any organization. In government entities, the proper management of staffing levels, hours, and flexibility can greatly impact a department’s ability to provide services and run smoothly. This section addresses common workforce management issues such as recruiting and training, overtime management, workforce flexibility, compensation, and employee benefits.

Subtopics

  • Employee benefits, including compensation, pensions, insurance
  • Human resources, including recruiting, hiring, training, and knowledge transfer 
  • Staffing levels and overtime management
  • Workforce flexibility

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