Michael Ward is Director of Municipal Services at the Edward J. Collins, Jr. Center for Public Management in the McCormack Graduate School of Policy and Global Studies at UMass Boston, where he works on a variety of municipal government projects, including organizational and operational studies, regionalization and service-sharing work, and charter reform. He co-founded and currently manages the Collins Center’s Government Analytics Program (GAP) and has led the New England StatNet initiative since it moved to the Center. Prior to the Center, Ward worked as a budget analyst for the Town of Concord, where he helped the Town begin integrating performance measures into its annual budget process. Ward studied innovative urban policy in Curitiba (Brazil) and Singapore as a Thomas J. Watson fellow. He looked at how these cities both managed to reshape themselves through creative public transportation, economic development, and service provision strategies. Ward has also worked on numerous political campaigns, including managing a mayoral campaign in Massachusetts. He has a Master in Public Policy degree from the Harvard Kennedy School of Government and a Bachelor of Arts in Sociology from Amherst College.