Below you will find related resources for articles in the
Management Insights series, published by Governing, and moderated by Stephen Goldsmith.
Related resources for "The Five Big Errors of PerformanceStat," by Robert D. Behn. November 12, 2007.
Author: Robert D. Behn is the faculty chair of the Harvard Kennedy School of Government's Executive Education program on Driving Government Performance: Leadership Strategies that Produce Results. He also also writes the online monthly, Bob Behn's Public Management Report.
Additional sources cited in the article:
- "What All Mayors Would Like to Know About Baltimore's CitiStat Performance Strategy." Robert D. Behn. Managing for Performance and Results Series. IBM Center for the Business of Government. 2007.
- “‘Stat’ Fever: The practice of collecting data to monitor and improve government performance continues to gain momentum and evolve.” Perlman, Ellen. Governing. January, 2007.
Further Related Resources:
'Stat Program Web sites:
- CitiStat: City of Baltimore
- JobStat reports: New York City Human Resources Administration
- ParkStat: New York City Department of Parks and Recreation
- Government Management Accountability & Performance (GMAP): State of Washington
'Stat News and Articles:
- The CitiStat Model: How Data-Driven Government Can Increase Efficiency & Effectiveness. Perez, Teresita, and Reece Rushing. Center for American Progress. April 2007.
- “The Growth of Compstat in American Policing.” Weisburd, David, Stephen D. Mastrofski, Rosann Greenspan, and James J. Willis. Police Foundation Reports. April 2004.
- New York City Human Resources Administration Site Visit. Welfare Peer Technical Assistance Network: Technical Assistance Report (JobStat). June 3, 2004.
- “O'Malley installing StateStat: Statistics-based management is coming to Md. government.” Fenton, Justin. BaltimoreSun. February 12, 2007.