2015 Bright Idea
Winners:
State of Colorado
2015
Publication:
Innovations in American Government Awards
Jurisdiction:
Colorado

The state of Colorado’s Lean program successfully demonstrates that a customer-focused culture is possible in the public sector. To date, over 3,000 state employees in most executive departments have learned Lean principles and conducted almost 200 improvement events that have eliminated backlogs, reduced wait times, and saved millions of dollars.