2015 Bright Idea
US Department of Homeland Security/US Citizenship and Immigration Services
Innovations in American Government Awards

The US Citizenship and Immigration Services’ Office of Human Capital and Training Employee Engagement Program is designed to foster an environment of employee engagement in the office. After conducting a baseline survey to assess employee engagement and job satisfaction, the program identified five core areas for its work: focusing on employee engagement, listening to employees, building a community, promoting wellness, and giving thanks. A specialized employee committee now organizes employee events, focus groups, suggestion and recognition programs, and teambuilding activities focused around these areas.