2015 Bright Idea
Winners:
US Department of Homeland Security/US Citizenship and Immigration Services
2015
Publication:
Innovations in American Government Awards
Jurisdiction:
Federal

The US Citizenship and Immigration Services’ Office of Human Capital and Training Employee Engagement Program is designed to foster an environment of employee engagement in the office. After conducting a baseline survey to assess employee engagement and job satisfaction, the program identified five core areas for its work: focusing on employee engagement, listening to employees, building a community, promoting wellness, and giving thanks. A specialized employee committee now organizes employee events, focus groups, suggestion and recognition programs, and teambuilding activities focused around these areas.