The Customer Connections Conference is APPA's annual meeting for utility professionals in the areas of:

• Customer Service
• Energy Services
• Key Accounts
• Public Communications

This is what attendees from the 2016 ATC in San Antonio had to say about the conference:

NCRC’s Annual Conference is one of the nation’s largest gatherings of community nonprofits, policymakers, government officials, small businesses, banks, and academia, all coming together to create a just economy. 

The conference features:

Join your urban county colleagues at the 2016 National Association of Counties (NACo) Large Urban County Caucus Symposium in New York City and engage with influencers and innovators while learning from world class philanthropies, think tanks, academic institutions and businesses.

Join the Municipal Innovators Community for its first annual conference Driving Innovation in Municipal Government on September 16 in Barrie, Ontario.

The Challenge: Join us and work with Massachusetts cities to solve real challenges they face. Help Holyoke develop solutions to improve its pedestrian experience & support Somerville measure the impact of its city services.

This conference will bring together civic leaders, scholars, local practitioners, and students to discuss current and future research and policy collaborations.

View the event recording.

The slide presentations are available at the bottom of this page.

Description:

View the event recording.

The slide presentations are available at the bottom of this page.

Description: