Charter Agencies transformed Iowa State Government by redirecting energy from bureaucratic requirements into innovation. The agencies volunteer to be accountable for measurable customer benefits and contribute savings/revenues; in return the State exempts them from many bureaucratic requirements. Charter Agencies have produced a myriad of concrete results that have improved the life of the citizens of Iowa and have successfully reached their target of producing $15 million in expenditure savings or additional revenues. The program won the Innovations in American Government Award in 2005. Jim Chrisinger, Team Leader, Accountability, Department of Management, and John Baldwin, Deputy Director of Corrections, State of Iowa, will discuss the program and their experiences. For more information on Charter Agencies, click here.

Location: Taubman 401, John F. Kennedy School of Government, Harvard University, Cambridge, MA

Time: November 21, 2005, 12:00 pm.