Authors: Robert Behn
November 1, 2004
John F. Kennedy School of Government, Harvard University

This is Vol. 2, No.3, November 2004, issue of Bob Behn's Public Management Report, "an occasional (and maybe insightful) examination of the issues, dilemmas, challenges, and opportunities in leadership, governance, management, and performance in public agencies."

Robert D. Behn, a lecturer at Harvard University's Kennedy School of Government, specializes in governance, leadership, and the management of large public agencies. Bob is the faculty chair of the KennedySchool's executive-education program: Driving Government Performance: Leadership Strategies that Produce Results and conducts custom-designed executive programs for public agencies.

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