2015 Bright Idea
City of Aurora, IL
Innovations in American Government Awards

With this program, the city of Aurora can send e-mails to the entire private-sector team of any contractor automatically for any inspection activity. These e-mails allow the city to convey a message to all parties with web links to online tools and point-of-service surveys. They also provide contractors with access to information on how to make the inspection process as smooth as possible, including a list of “top ten” failed items that enables them to proactively address these issues, saving money and time for both the contractors and the city.