This free, online event was held on April 22, 2013, and was convened by the Ash Center's Government Innovators Network. Please visit the event page to access the slide presentations and resources associated with this webinar.

Event description: The Ash Center at the Harvard Kennedy School, the American Public Human Services Association (APHSA), the Annie E. Casey Foundation, and Case Commons Inc. are excited to present a webinar on the role of change management in facilitating technology innovation in public human services. As demands on public human services continue to increase, technology is playing an increasingly vital role. Technological changes are also organizational changes, and effective change management is essential to ensuring that technology improvements are implemented successfully.

This webinar offered as a case study Indiana's adoption of Management Gateway for Indiana's Kids (MAGIK), powered by Casebook(R), as its child welfare system of record. Incubated by the Annie E. Casey Foundation, Casebook is a 21st-century child welfare information system developed by the nonprofit Case Commons.

This webinar was moderated by Steve Goldsmith with panelists Patrick McCarthy, Tracy Wareing, Kathleen Feely and Judge Jim Payne.