portrait of Ali Nadeem
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While technology can be transformative and improve lives, it can also be very disruptive. Some technologies have the potential to change societal norms, norms that we have maintained for decades or even longer. Take the case of Uber, for example, which has completely disrupted the traditional taxi industry. Likewise, Airbnb has been giving the traditional hotel industry a run for its... Read More

Portrait of Hila Mehr
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By watching a movie on Netflix, chatting with Siri, or even driving past one of the autonomous vehicles roaming the streets, we are interacting with forms of artificial intelligence (AI) on a near daily basis. AI — the programming or training of a computer to do tasks typically reserved for human intelligence — will soon permeate the ways we interact with our government, too. In my new... Read More

Portrait of Claudia Ng
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According to the UN Refugee Agency, conflict and wars in the past few decades have forced 65.6 million people from their homes, especially the Syrian conflict in recent years. However, most Syrian refugees are not in camps but are in urban areas and fall outside of the... Read More

Pete Mathias
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Blockchain is the new policymaking frontier — we said that in the fall. Today, it seems truer than ever. China may soon have the first government-backed digital money. Dubai is building a “city on a blockchain.” The Republic of Georgia is now securing land titles on blockchain. Malta is on top of it too — the island country is exploring a national health registry built on blockchain. Sure... Read More

Portrait of Wen Hoe
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If you were a small country with a population of 1.26 million, a former republic of the Soviet Union, how would you drive your country’s future? That was the question Estonia faced in 1991. The answer it chose was technological revolution. When Estonia became independent after the fall of the Soviet Union, less than half the country had a telephone line. Its infrastructure dated back to... Read More

Portrait of Magdalena Soel
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Governments are calling for innovation and data-driven development policy at diplomatic tables. In September 2015, 193 UN member governments adopted the 2030 Agenda on Sustainable Development, in which are the Sustainable Development Goals (SDGs) that will guide the global development pathway for the next 15 years. High representatives from governments will meet at the UN Headquarters... Read More

Portrait of Emily Middleton
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The benefits of technology and innovation in financial services are well known. One of the most obvious is easier, cheaper access to financial services in both emerging and mature economies. For example, mobile payments services are flourishing. They are especially popular in China (paywall), and M-PESA boasts more than 25 million users in sub-Saharan Africa and India. Services like... Read More

Pete Mathias
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Good government requires good records. A school, police force, utility, tax collection, army, or agency — none operates without ledgers, spreadsheets of rows and columns. Securing “life and liberty” could be brand language for keeping and enforcing records. Efficient markets require good records, too. A single lightbulb engages hundreds of ledgers: the original glass and raw material... Read More

Zouhair Mazouz
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Tunisian millennials triggered the Arab Spring. Armed with the mobilizing potential of social media, they successfully forced out the dictatorial regime of Zin El Abidin Ben Ali. Subsequently, Tunisia underwent significant economic, political, and security crises. But thanks to constructive compromise and a vigilant civil society, it valiantly overcame such hardships. In a region marred... Read More

portrait of Kaitlin Burroughs
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Pokémon Go, the mobile monster-catching game that three weeks ago took over the phone screens and attention spans of millions of people seemingly overnight, is the first digital sensation that has bridged the gap between the traditional, mostly private domain of video games and mobile technologies and the “real” world — known in the tech community as “augmented reality” games. Both public... Read More

Dwijo Goswami
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In my previous post, I covered the governance implications of Bitcoin. This post delves into the underlying technology behind Bitcoin — blockchain. Almost everybody agrees blockchain is the real game-changing innovation that enabled Bitcoin’s success. However, these are still early days for the technology. Apart from Bitcoin, most blockchain projects have yet to survive the proof-of-... Read More

Paula Brown
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When you think of human-centered design, you may not immediately think of the US federal government utilizing such a progressive approach, but it is starting to take hold. Human-centered design is the process of improving the delivery of services or a product by focusing on the needs of the customer. Problem-solving is therefore approached from the point of view of the users. Human-... Read More

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