Portrait of Emily Middleton
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In 2011, the Louisville Metro Government launched its Open Data Portal. There were two main reasons for the launch. One was the election of Mayor Greg Fischer, who was determined to better use data to drive performance improvement and transparency in government. The second was pressure from the local civic tech community, which had lobbied the metro government for years to make its data... Read More

Author: Emily Middleton
Portrait of Emily Middleton
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The Chilean government’s innovation lab — Laboratorio de Gobierno, or “LabGob” for short — was formally established in 2015. Since then, it has worked with thousands of civil servants and citizens in Chile, using an iterative, human-centered design approach to tackle problems in health care, energy, and more. Emily Middleton spoke to its founding Executive Director, Juan Felipe López... Read More

Author: Emily Middleton
Portrait of Emily Middleton
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The benefits of technology and innovation in financial services are well known. One of the most obvious is easier, cheaper access to financial services in both emerging and mature economies. For example, mobile payments services are flourishing. They are especially popular in China (paywall), and M-PESA boasts more than 25 million users in sub-Saharan Africa and India. Services like... Read More

Author: Emily Middleton