Paula Brown
0 Comments

General Transit Feed Specification (GTFS) might be the single most important technological innovation this century for public transit — at least I think so. GTFS features a common format for public transportation schedules and related geographic information, which enables developers to innovate using the available data. Public transit agencies such as the Massachusetts Bay Transportation... Read More

Author: Paula L. Brown
Paula Brown
0 Comments

When you think of human-centered design, you may not immediately think of the US federal government utilizing such a progressive approach, but it is starting to take hold. Human-centered design is the process of improving the delivery of services or a product by focusing on the needs of the customer. Problem-solving is therefore approached from the point of view of the users. Human-... Read More

Author: Paula L. Brown