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Given New York City’s status as one of the world’s great cities, I was surprised to learn how inequitable broadband access is across its five boroughs. Recent analysis by the city's Center for Economic Opportunity found that 22 percent of New York City households do not have Internet service at home, and more than one-third of households below... Read More

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In theory, data-driven government and performance management should be widespread in local government, given the abundance of technology available and the clear interest in running the most efficient and effective operations. In practice, it’s not, at least not here in Massachusetts. Public works provides a clear example. Elected officials and... Read More