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Growing up in Los Angeles, I gave little thought to the impact of government services in my life and in the lives of 9.8 million other residents across the nation’s largest county and second-largest city. My interest in public service led me through numerous consulting engagements with state and federal agencies, and national nonprofits and... Read More

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Armed with open-source tools and troves of city data, Chicago’s Department of Innovation and Technology (DoIT) has been championing advanced analytics initiatives in order to enhance municipal operations. The city’s most recent milestone, the completion of a pilot program that optimizes the city’s food inspections process, was a success: by... Read More

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Last week, the Ash Center for Democratic Governance and Innovation at Harvard Kennedy School celebrated the conclusion of a two-year search and evaluation process to name the winner of the $100,000 Roy and Lila Ash Innovations Award in Public Engagement in Government. For the past two years, in commemoration of the tenth anniversary of the... Read More