Authors: Tarek Hatem
June 1, 2005
The American University in Cairo, Egypt
The purpose of this report is to share experiences and best practices in innovation in governance of the 150 years old state owned and highly regulated government organization, Telecom Egypt (TE), discuss lessons learned and key Issues, promote cooperation, and find out potentials of transferability of such practices to other organizations in other countries. For the purpose of this paper, best practices and innovation in governance and public administration have been compiled into four categories: regulatory change, good management, utilization of technology, and human resources management practices. This paper was presented in the meeting on sharing of best practices in the Mediterranean region, organized by the United Nations Department of Economic and Social Affairs (UNDESA), Tunis, 15-17 June, 2005.
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