2017 Bright Idea
Winners:
City of Austin, TX
January 1, 2017
Jurisdiction:
Texas

The Asian American Quality of Life Initiative sought to evaluate the challenges faced by Austin’s growing Asian American population regarding access to services, housing, jobs, transportation, health care, and translation. Staff gathered information through formal surveys, guided conversations at community events and in existing community spaces, and by distributing 130 Conversation Over Tea kits in March and April 2016, which allowed residents to host discussions of their own among groups of family, friends, or coworkers. These kits increased participation rates among nationalities with whom the team had little contact or for whom the city could not easily provide translators. The information collected will be used to develop policy recommendations for how the city of Austin can better serve this population.