2015 Bright Idea
Winners:
City and County of San Francisco
2015
Publication:
Innovations in American Government Awards
Jurisdiction:
California

In 2012, the San Francisco Municipal Transportation Agency began a program to allow fare-paying customers to enter through any door fleet-wide instead of queuing at the front of the vehicle. All-Door Boarding has reduced time at busy stops and optimized scarce transit resources while increasing fare compliance.