Government Innovators Network: Chapter 3: Restructuring Labor-Management Relations to Improve Government Services, 2003


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Chapter 3: Restructuring Labor-Management Relations to Improve Government Services

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This excerpt is taken from Going Public: The Role of Labor-Management Relations in Delivery Quality. Copyright 2003. Published by the Labor and Employment Relations Association. Excerpted by special permission of the Labor and Employment Relations Association, Champaign, IL. (The paper is not to be printed off and copied for distribution.)

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